An experienced Learning Catalyst with 40 years of diverse industry experience in training, coaching, and consulting. Specializing in service excellence, leadership, problem-solving, design thinking, and customer service, I engage public and private sectors in Quality Improvement Projects and Employability skills program. As a versatile facilitator, I motivate learners with practical, engaging styles and creative tools, ensuring effective learning and nurturing growth. Let's connect over coffee.

Design thinking -teambuilding.pdf